Frequently Asked Questions

Everything you need to know about bringing Appointed quality into your home.

What is the standard shipping timeframe?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please note that custom or personalized products are final sale and cannot be returned.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of the order.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Shop Pay installments.

Are your materials sustainably sourced?

Commitment to the environment is core to our brand. We use FSC-certified papers, biodegradable packaging, and work exclusively with manufacturers who prioritize ethical labor practices.